Faculty and Student Expectations and Perceptions of E-mail Communication in a Campus and Distance Doctor of Pharmacy Program

Authors

Pamela A. Foral, Creighton University
Paul D. Turner, Creighton University
Michael S. Monaghan, Creighton University
Ryan W. Walters, Creighton University
Jennifer J. Merkel, Creighton University
Jeremy Harris Lipschultz, University of Nebraska at OmahaFollow
Thomas J. Lenz, University of Nebraska at Omaha

Document Type

Article

Publication Date

12-15-2010

Publication Title

American Journal of Pharmaceutical Education

Volume

74

Issue

10

First Page

1

Last Page

11

Abstract

Objective. To examine faculty members’ and students’ expectations and perceptions of e-mail communication in a dual pathway pharmacy program. Methods. Three parallel survey instruments were administered to campus students, distance students, and faculty members, respectively. Focus groups with students and faculty were conducted. Results. Faculty members perceived themselves as more accessible and approachable by e-mail than either group of students did. Campus students expected a shorter faculty response time to e-mail and for faculty members to be more available than did distance students. Conclusion. E-mail is an effective means of computer-mediated communication between faculty members and students and can be used to promote a sense of community and inclusiveness (ie, immediacy), especially with distant students.

Recommended Citation

Foral, Pamela A.; Turner, Paul D.; Monaghan, Michael S.; Walters, Ryan W.; Merkel, Jennifer J.; Lipschultz, Jeremy Harris; and Lenz, Thomas J., "Faculty and Student Expectations and Perceptions of E-mail Communication in a Campus and Distance Doctor of Pharmacy Program" (2010). Communication Faculty Publications. 82.
https://digitalcommons.unomaha.edu/commfacpub/82