Last July, Winona State University’s Darrell W. Krueger Library rolled out a completely new website. This January we added to that new user experience by upgrading to LibGuides and LibAnswers v2. Now, we’re looking for continuous improvement through continuous user experience (UX) testing. Although I have some knowledge of the history and general tenets of user experience and website design, I signed up for this LITA pre-conference to dive into some case studies and ask specific questions of UX specialists. I hoped to come away with a concrete plan or framework for UX testing at our library. Specifically, I wanted to know how to implement the results of UX testing on our website.
Owens, Tammi M., "ALA Midwinter 2015 LITA Preconference Review: How User Testing Can Improve the User Experience of Your Library Website" (2015). Criss Library Faculty Publications. 20.