Natalie Todak, Kyle McLean, Justin Nix, and Cory P. Haberman
Chapter 10: The LEADS Academics Program: Building Sustainable Police-Research Partnerships in the Pursuit of Evidence-Based Policing
Evidence-based policing is based on the straightforward, but powerful, idea that crime prevention and crime control policy should be based on what works best in promoting public safety, as determined by the best available scientific evidence. Bringing together leading academics and practitioners, this book explores a wide range of case studies from around the world that best exemplify the integration of scientific evidence in contemporary policing processes.
Chapters explore the transfer of scientific knowledge to the practice community, the role of officers in conducting police-led science, connection of work between police researchers and practitioners, and how evidence-based policing can be incorporated in daily police functions. The Globalization of Evidence-Based Policing is written for both researchers and practitioners interested in ensuring that scientific research is at center stage in policing. Agencies (including law enforcement agencies, research centers, and institutions of higher learning) can look to these case studies as road maps to better foster an evidence-based approach to crime prevention and crime control. Those already committed to evidence-based policing can look to these chapters to ensure that evidence-based policing is firmly institutionalized within their agencies.
Accessible and compelling, this book is essential reading for all those interested in learning more about and doing more to bring about evidence-based policing.
Douglas Richardson, Noel Castree, Michael F. Goodchild, Audrey Kobayashi, Weidong Liu, Richard A. Marston, and Karen Falconer Al-Hindi
Editors: Douglas Richardson, Noel Castree, Michael F. Goodchild, Audrey Kobayashi, Weidong Liu, Richard A. Marston.
Section, Intersectionality, authored by Karen Falconer Al-Hindi, UNO faculty member.
Representing the definitive reference work for this broad and dynamic field, The International Encyclopedia of Geography arises from an unprecedented collaboration between Wiley and the American Association of Geographers (AAG) to review and define the concepts, research, and techniques in geography and interrelated fields. Available as a robust online resource and as a 15-volume full-color print set, the Encyclopedia assembles a truly global group of scholars for a comprehensive, authoritative overview of geography around the world.
- Contains more than 1,000 entries ranging from 1,000 to 10,000 words offering accessible introductions to basic concepts, sophisticated explanations of complex topics, and information on geographical societies around the world
- Assembles a truly global group of more than 900 scholars hailing from over 40 countries, for a comprehensive, authoritative overview of geography around the world
- Provides definitive coverage of the field, encompassing human geography, physical geography, geographic information science and systems, earth studies, and environmental science
- Brings together interdisciplinary perspectives on geographical topics and techniques of interest across the social sciences, humanities, science, and medicine
- Features full color throughout the print version and more than 1,000 illustrations and photographs
- Annual updates to online edition
Christopher Robert, John Crowe, and Nale Lehmann-Willenbrock
Editor: Christopher Robert
Chapter 7, Humor in Workgroups and Teams, co-authored by Joseph Allen, UNO faculty member
This is the first book to look at the psychological processes that enable humor to affect people and teams in the workplace. It recognizes that humor plays many roles beyond making people feel happier and more productive, and acknowledges humor’s potential darker side as well.
Bringing together a small but growing field of study, the book features chapters around core psychological topics such perception, creativity and stress, while also addressing organizational issues such as leadership, teamwork, and social networks. The collection concludes with chapters on the role of humor in recruitment processes, as well as how humor consultants work with organizations.
Each chapter in The Psychology of Humor at Work not only provides a comprehensive review of what is known in that area, but also considers future directions for research and practice. It will prove fascinating reading for students, practitioners and researchers in organizational psychology, HRM, and business and management.
Lisa A. Ellis, Carol A. Daul-Elhindi, and Tammi M. Owens
Editor: Lisa A. Ellis
Chapter, Reference 360: A Holistic Approach to Reference Instruction, co-authored by Tammi Owens, UNO faculty member.
Reference and Information Services, if it may still be referred to by this term, is an evolving outreach service in libraries. This is not only due to Google and the Internet, but also other technological advances afford users online access to a plethora of content, free and proprietary. This evolution has also caused a shift in the theories and practices (especially, core functions and values) of reference and information services as library schools seek greater alignment with practitioners and libraries on the forefront of these changes.
As academics and practitioners work together to educate library students on the kinds of changes happening in reference and information services, they are rethinking their curriculum and assignments to incorporate real-world challenges adaptive to user needs. Likewise, libraries may work through their regional library consortia to plan professional development workshops or training sessions to teach new skills and methods of approach required for such changing services.
Here’s a tool for library school instructors, library students, professional development instructors, and current librarians poised to change, which specifically addresses the pedagogy of reference and information services in flux. It will help answer questions such as:
- How may we better educate a new and current generation of reference and information service professionals, given the challenges they will likely encounter?
- What kinds of assignments could be devised to better promote active learning in a transformative field like reference and information services?
- What new approaches or theories could be applied to assist library professionals in meeting the informational needs of users?
Ashish Gupta, Vimla L. Patel, Robert A. Greenes, Ann Fruhling, and Stacie Petter
Editors: Ashish Gupta, Vimla L. Patel, and Robert A. Greenes
Chapter, Developing a Method to Evaluate Emergency Response Medical Information Systems, co-authored by Ann Fruhling, UNO faculty member.
his important new volume presents recent research in healthcare information technology and analytics. Individual chapters look at such issues as the impact of technology failure on electronic prescribing behavior in primary care; attitudes toward electronic health records; a latent growth modeling approach to understanding lifestyle decisions based on patient historical data; designing an integrated surgical care delivery system using axiomatic design and petri net modeling; and failure in a dynamic decision environment, particularly in treating patients with a chronic disease.
Other chapters look at such topics as the impact of information technology integration in integrated delivery systems; operations and supply chain control for inventory management in a health system pharmacy; decision-theoretic assistants based on contextual gesture recognition; evaluating emergency response medical information systems; clinical decision support in critical care; virtual worlds in healthcare; and natural language processing for understanding contraceptive use at the VA.
Donald L. Hamann and Shelly C. Cooper
Co-authored by Shelly Cooper, UNO faculty member
New music teachers often struggle to find a way to connect the content learned in college classes with the content that will be taught in the classroom, since the nature of their work demands a high level of both musical and educational ability, while also the skills to switch from tuning an orchestra to leading a marching band or practicing voice parts with a chorus. Becoming a Music Teacher: Student to Practitioner focuses on making the connections between the college music classroom and public school music classroom transparent, visible, and relevant. Award-winning music educators Donald L. Hamann and Shelly Cooper have created a versatile text for music teacher education, and one that will provide a significant resource for music education students across the US.
Based around an innovative organization and approach, Becoming a Music Teacher is made up of 40 short modules that focus on increasing a teacher's comfort and confidence level when instructing or leading groups. Each module is broken down into four individual components that demonstrate real life transfers from classes to classroom through the components of Personal Awareness, Personal Musicianship, Pre-Conducting, and Professional Knowledge. The Personal Awareness component gives a lesson on good teaching skills by focusing on body awareness, body language, and communication styles rather than abstract theories of education. Personal Musicianship provides a guided learning approach to teaching sight-singing and opportunities to create both vocal and instrumental accompaniments with the songs that are included in the modules. Pre-conducting discusses ways in which certain gestures or concepts could be used in rehearsing a school ensemble through the development of hand/arm independence, posture, and gestures. Professional knowledge links the module to the real world and places it in the context of the workplace, offering advice on how to work with other teachers and administrators, and includes characteristics of successful teachers, the role of schools in contemporary society, and diverse learners. When taken together, these components help the student develop a genuinely rounded skill set for the classroom.
The lessons are activity-based and interactive, allowing readers to experiment, communicate, and provide feedback. The modules are also flexible and have been designed to be easily integrated into a music education classroom and applied to specific age groups, includingadult learners, a demographic many music education students encounter but one rarely discussed in music education classrooms. Each module stands alone, allowing instructors to customize their lesson plans by selecting or highlighting the modules most relevant to their class. This text also includes exercises that promote reflection on professionalism, collegiality, and legal factors that affect both students and teachers, not found in most education texts.
Olaf Kuhlke Ed., Annick Schramme Ed., René Kooyman Ed., A. Erin Bass, Ivana Milosevec, and Dale Eesley
Editor: Olaf Kuhlke, Annick Schramme, and René Kooyman
Chapter, Examining and reconciling identity issues among artist-entrepreneurs, co-authored by A. Erin Bass, UNO faculty member.
In recent years, the global creative economy has experienced unprecedented growth. Considerable research has been conducted to determine what exactly the creative economy is, what occupations are grouped together as such, and how it is to be measured. Organizations on various scales, from the United Nations to local governments, have released ‘creative’ or ‘cultural’ economy reports, developed policies for creative urban renewal, and directed attention to creative placemaking – the purposeful infusion of creative activity into specific urban environments.
Parallel to these research and policy interests, academic institutions and professional organizations have begun a serious discussion about training programs for future professionals in the creative and cultural industries. We now have entire colleges offering undergraduate and graduate programs, leading to degrees in arts management, arts entrepreneurship, cultural management, cultural entrepreneurship or cultural economics. And many professional organizations offer specialized training and certificates in cultural heritage, museums studies, entertainment and film.
In this book, we bring together over fifty scholars from across the globe to shed light on what we collectively call ‘cultural entrepreneurship’ – the training of professionals for the creative industries who will be change agents and resourceful visionaries that organize cultural, financial, social and human capital, to generate revenue from a cultural and creative activity.
Part I of this volume begins with the observation that the creative industries – and the cultural entrepreneurship generated within them – are a global phenomenon. An increasingly mobile, international workforce is moving cultural goods and services across national boundaries at unprecedented rates. As a result, the education of cultural professionals engaged in global commerce has become equally internationalized.
Part II looks into the emergence of cultural entrepreneurship as a new academic discipline, and interrogates the theoretical foundations that inform the pedagogy and training for the creative industries. Design thinking, humanities, poetics, risk, strategy and the artist/entrepreneur dichotomy are at the heart of this discussion.
Part III showcases the design of cultural entrepreneurship curricula, and the pedagogies employed in teaching artists and culture industry specialists. Our authors examine pedagogy and curriculum at various scales and in national and international contexts, from the creation of entire new schools to undergraduate/graduate programs.
Part IV provides case studies that focus on industry- or sector-specific training, skills-based courses (information technology, social media, entrepreneurial competitions), and more.
Part V concludes the book with selected examples of practitioner training for the cultural industries, as it is offered outside of academia. In addition, this section provides examples of how professionals outside of academia have informed academic training and course work.
Readers will find conceptual frameworks for building new programs for the creative industries, examples of pedagogical approaches and skillsbased training that are based on research and student assessments, and concrete examples of program and course implementation.
Relational Aggression A Developmental Psychopathology Perspective_final (Murray-Close, Ostrov, Nelson, Casas, & Crick).pdf
Diana Murray-Close, Jamie Ostrov, David Nelson, Juan Casas, and Nicki Crick
Steven G. Rogelberg and Joseph A. Allen
Editor: Steven G. Rogelberg
Entry, Safety Climate, authored by Joseph Allen, UNO faculty member
Entry, Robert M. Guion: 5th Recipient SIOP Distinguished Scientific Contributions Award, authored by Joseph Allen, UNO faculty member
The well-received first edition of the Encyclopedia of Industrial and Organizational Psychology (2007, 2 vols) established itself in the academic library market as a landmark reference that presents a thorough overview of this cross-disciplinary field for students, researchers, and professionals in the areas of psychology, business, management, and human resources. Nearly ten years later, SAGE presents a thorough revision that both updates current entries and expands the overall coverage, adding approximately 200 new articles, expanding from two volumes to four. Examining key themes and topics from within this dynamic and expanding field of psychology, this work offers a truly cross-cultural and global perspective.
Joseph A. Allen, Nale Lehmann-Willenbrock, and Steven G. Rogelberg
Editors: Joseph Allen (UNO faculty member), Nale Lehmann-Willenbrock, and Steven G. Rogelberg
An Introduction to The Cambridge Handbook of Meeting Science: Why Now?, co-authored by Joseph Allen, UNO faculty member
Chapter 2: Exploring meeting science: Key questions and answers, co-authored by Joseph Allen, UNO faculty member
Chapter 3: Five Theoretical Lenses for Conceptualizing the Role of Meetings in Organizational Life, co-authored by Joseph Allen, UNO faculty member
Chapter 8: So Much More Than “Chitchat”: A Closer Look at Pre-Meeting Talk, co-authored by Joseph Allen, UNO faculty member
Chapter 10: An Organizational Meeting Orientation: The Construct, Scales, and Research Propositions, co-authored by Joseph Allen, UNO faculty member
Chapter 19: Relative Status and Emotion Regulation in Workplace Meetings: A Conceptual Model, co-authored by Joseph Allen, UNO faculty member
Chapter 27: Implementing After Action Review Systems in Organizations: Key Principles and Practical Consideration, co-authored by Joseph Allen, UNO faculty member
This first volume to analyze the science of meetings offers a unique perspective on an integral part of contemporary work life. More than just a tool for improving individual and organizational effectiveness and well-being, meetings provide a window into the very essence of organizations and employees' experiences with the organization. The average employee attends at least three meetings per week and managers spend the majority of their time in meetings. Meetings can raise individuals, teams, and organizations to tremendous levels of achievement. However, they can also undermine effectiveness and well-being. The Cambridge Handbook of Meeting Science assembles leading authors in industrial and organizational psychology, management, marketing, organizational behavior, anthropology, sociology, and communication to explore the meeting itself, including pre-meeting activities and post-meeting activities. It provides a comprehensive overview of research in the field and will serve as an invaluable starting point for scholars who seek to understand and improve meetings.
John R. Bryson, Jennifer Clark, and Vida Vanchan
Editors: John R. Bryson, Jennifer Clark, and Vida Vanchan
Chapter, Škoda Auto: The transformation from a domestic to a Tier Two lead firm, authored by Petr Pavlinek, UNO faculty member.
This interdisciplinary volume provides a critical and multi-disciplinary review of current manufacturing processes, practices, and policies, and broadens our understanding of production and innovation in the world economy. Chapters highlight how firms and industries modify existing processes to produce for established and emerging markets through dynamic and design-driven strategies. This approach allows readers to view transformations in production systems and processes across sectors, technologies and industries. Contributors include scholars ranging from engineering to policy to economic geography. The evidence demonstrates that manufacturing continues to matter in the world economy.
David F. Conway, Stephanie A. Hillen, Melodie Landis, Mary T. Schlegelmilch, Peter Wolcott, Deepak Khazanchi, Bjørn Erik Munkvold, Aleksandra Lazareva, Jeanne L. Surface, Mary T. Schlegelmilch, Phyllis K. Adcock, Victor L. Winter, Paul J.A. van Vliet, and Jeremy Harris Lipschultz
Editors: David F. Conway (UNO faculty member), Stefanie Hillen, Melodee Landis, Mary T. Schlegelmilch, Peter Wolcott (UNO faculty member)
Chapter, The Value of Investigating Information Technology Applications for Teaching and Learning Purposes, co-authored by David F. Conway and Peter Wolcott, UNO faculty members.
Chapter, Towards a Contingency Theory of eLearning, co-authored by Deepak Khazanchi, UNO faculty member.
Chapter, Collaborative Technologies and Digital Media in Teaching and Learning: Starting Small and Learning Along the Way, co-authored by Jeanne Surface and Phyllis Adcock, UNO faculty members.
Chapter, Information Technology for Development: Service Learning from Classroom to Community and Back Again, co-authored by Peter Wolcott, UNO faculty member.
Chapter, The World Needs More Computer Science! What to do?, authored by Victor Winter, UNO faculty member.
Chapter, Building an Online Systems Development Course – Experiences with Content and Interaction Design, authored by Paul J. A. van Vliet UNO faculty member.
Chapter, Social Media Communication in the Classroom: A Pedagogical Case Study of Social Network Analysis, authored by Jeremy Harris Lipschultz, UNO faculty member.
This book project was initiated in fall 2013 at the University of Nebraska at Omaha (UNO), Nebraska during a Global Engagement Research and Teaching Workshop between faculty from UNO and the University of Agder (UiA), Norway.
The anthology presents articles that center on the application of digital technologies that add value to the teaching and learning process in a globalized context. The unique focus of the book is the intersection between pedagogy and technology, specifically the innovative use of technology to improve higher education teaching and learning. With the increased mobility of faculty and students, more diversity among our students and faculty, increased cross-disciplinary designs, alternative environments enabled by technology, and greater demand from the millennial generation for increased access and flexibility, it is important to share accounts where technology has made a positive impact on the instructional process.
Topics that are discussed are local studies with implications for the global environment and the innovative use of technology to improve higher education teaching and learning.
The target audiences for the book are researchers, teachers and stakeholders in learning organizations interested in using IT for teaching and learning.
Halit Eren, John G. Webster, Ann L. Fruhling, Sharmila Raman, and Scott McGrath
Editors: Halit Eren and John G. Webster
Chapter 14, Mobile Healthcare User Interface Design Application Strategies, co-authored by Ann Fruhling, UNO faculty member.
The E-Medicine, E-Health, M-Health, Telemedicine, and Telehealth Handbook provides extensive coverage of modern telecommunication in the medical industry, from sensors on and within the body to electronic medical records and beyond. This two-volume set describes how information and communication technologies, the internet, wireless networks, databases, and telemetry permit the transmission and control of information within and between medical centers.
Featuring chapters written by leading experts and researchers in their respective fields, this authoritative handbook:
- Explains how medical personnel use information and communication technologies, sensors, techniques, hardware, and software
- Discusses wireless data transmission, networks, databases, processing systems, and automatic data acquisition, reduction, and analysis
- Serves the reference needs of a broad group of users—from advanced high school science students to healthcare and university professionals
The first volume, Telemedicine and Electronic Medicine, addresses everything from cloud computing to teleoncology. The second volume, Telehealth and Mobile Heath, discusses topics ranging from telesurgery to biokinematics for mobility. Both volumes incorporate clinical applications throughout for practical reference.
The E-Medicine, E-Health, M-Health, Telemedicine, and Telehealth Handbook bridges the gap between scientists, engineers, and medical professionals by creating synergy in the related fields of biomedical engineering, information and communication technology, business, and healthcare.
Susan Fournier, Michael Breazeale, Jill Avery, Erin G. Pleggenkuhle-Miles, Gina Scott Ligon, and Mackenzie Harms
Editors: Susan Fournier, Michael J Breazeale and Jill Avery
Chapter 20, Branding Terror: Building Notoriety in Violent Extremist Organizations, co-authored by Erin G. Pleggenkuhle-Miles, Gina Scott Ligon, and Mackenzie Harms, UNO faculty members.
From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of the first book, but takes the study of brand relationships outside of traditional realms by applying new theoretical frameworks and considering new contexts. The result is an expanded and better-informed account of people’s relationships with brands and a demonstration of the important and timely implications of this evolving sub-discipline.
A range of different brand relationship environments are explored in the collection, including: online digital spaces, consumer collectives, global brands, luxury brands, branding in terrorist organizations, and the brand relationships of men and transient consumers. This book attends to relationship endings as well as their beginnings, providing a full life-cycle perspective. While the first volume focused on positive relationship benefits, this collection explores dysfunctional dynamics, adversarial and politically-charged relationships, and those that are harmful to well-being. Evocative constructs are leveraged, including secrets, betrayals, anthropomorphism, lying, infidelity, retaliation, and bereavement. The curated collection provides both a deeper theoretical understanding of brand relationship phenomena and ideas for practical application from experiments and execution in commercial practice.
Strong Brands, Strong Relationships will be the perfect read for marketing faculty and graduate students interested in branding dynamics, as well as managers responsible for stewarding brands.
Béla Galgóczi, Jan Drahokoupil, Magdalena Bernaciak, and Petr Pavlinek
Editors:Béla Galgóczi,Jan Drahokoupil, and Magdalena Bernaciak
Chapter, Foreign direct investment and the development of the automotive industry in central and eastern Europe, authored by Petr Pavlinek, UNO faculty member.
This book investigates the role that foreign direct investment (FDI) in central-eastern and southern Europe has played in the post-crisis period, comparing patterns across countries and sectors.
An overarching objective of this publication is to assess the extent to which FDI can still be seen as a key driver of economic development, modernisation and convergence for Europe’s low- and middle-income economies, taking into account also the risks and limiting factors associated with FDI.
Stepehn Gervais, Christopher Kirkey, Jarrett Rudy, Jody L. Neathery-Castro, and Mark O. Rousseau
Editors: Stephan Gervais, Christopher Kirkey, Jarrett Rudy
Chapter, Quebec and La Francophonie: the Province as Global Player by Jody Neathery-Castro, UNO faculty member
What is Quebec's relationship with the rest of Canada? Is there a distinct Quebecois culture? What is Quebec's place on the international stage? These are questions editors Stephan Gervais, Christopher Kirkey, and Jarrett Rudy continue to ask in the second edition of Quebec Questions: Quebec Studies for the Twenty-first Century. Bringing together expert contributors, the text examines the province through historical, social, cultural, political, and economic perspectives. Building on the strength of the previous edition, new chapters discuss the law and legal traditions, visual arts and sport in Quebec, and Quebecois perspectives on federalism and sovereignty. An expansive pedagogical program - including thoughtful introductions, timelines, biographies, case studies, primary source documents, critical thinking questions, and a new glossary - makes this a thoughtful, engaging, and passionate exploration of la belle province.
Karin Jordan, Glenn W. Lambie, and Ashley J. Blount
Editor: Karin Jordan
Chapter 4, Tailoring Supervision to Supervisees’ Developmental Level, co-authored by Ashley Blount, UNO faculty member.
Marriage and Family Therapy (MFT) is a profession that is expected to grow rapidly over the next ten years. This timely text provides the essential knowledge base for all facets of supervision in marriage and family therapy that is required to become an AAMFT Approved Supervisor. The book focuses specifically on the distinctive model of supervision used in Marriage and Family Therapy and further examines the unique supervisory issues arising within different approaches to the profession. Distinguished by its use of a single case example across chapters to help clarify how different theories differ and overlap, the book embraces the full range of theoretical approaches, in addition to featuring a “nuts and bolts” approach to the day-to-day fundamentals of MFT supervision.
Grounded in the most up-to-date literature, the text discusses methods and issues of MFT supervision within multigenerational, structural, cognitive-behavioral, narrative, feminist, integrative, brief, and other supervision models. The text also surveys the most important and emerging settings and populations in which marriage and family therapists work, including medical and post-disaster trauma-informed practices. It covers legal and ethical issues and discusses how culture, gender, and ethnicity must be considered during the supervision process. The text also addresses how to tailor supervision to the supervisee’s developmental level. Examples of common supervision dilemmas vividly demonstrate foundational principles. With contributions from leading marriage and family therapy educators and experienced supervisors, the text is designed for therapists at both the Master’s and Doctoral levels who seek the Approved Supervisor Credential and for MFT faculty who teach the AAMFT supervision course.
Brad D. Lookingbill, Douglas Seefeldt, and Jason A. Heppler
Editor: Brad D. Lookingbill
Chapter, A National Monument, co-authored by Jason Heppler, UNO faculty member
- An accessible and authoritative overview of the scholarship that has shaped our understanding of one of the most iconic battles in the history of the American West
- Combines contributions from an array of respected scholars, historians, and battlefield scientists
- Outlines the political and cultural conditions that laid the foundation for the Centennial Campaign and examines how George Armstrong Custer became its figurehead
- Provides a detailed analysis of the battle maneuverings at Little Bighorn, paying special attention to Indian testimony from the battlefield
- Concludes with a section examining how the Battle of Little Bighorn has been mythologized and its pervading influence on American culture
Economic Cataracts: A Chronicle of Efforts to Remove the Obstacles of Urban Community Engagement and Economic Inclusion
Preston Love Jr.
A clear view of what is,
A hopeful perspective of what could be,
And a realistic vision of how to alter the future.
Preston began his quest for clarity with his return to his beloved hometown of Omaha to be with his ailing mother, Betty Love, in 2006 after the death of his famous father, Preston Love, Sr.
The condition of his section of town, North Omaha, where almost all of the fifty thousand African-Americans live in Omaha was shocking, and became the #1 priority for Love, Jr. Economic Cataracts brings together a collection of position papers and initiatives by the author, directed toward making a difference where a difference is needed. While Preston’s story is based in his hometown, Omaha, Nebraska, there are lessons, there are premises, there are actions, and there is wisdom in these approaches that can apply in every urban setting in America. Preston offers this snapshot as a framework for others to reference.
Bang Nguyen, Lyndon Simkin, Ana Isabel Canhoto, Michael Breazeale, Erin G. Pleggenkuhle-Miles, Mackenzie Harms, and Gina Scott Ligon
Editors: Bang Nguyen, Lyndon Simkin, Ana Isabel Canhoto
Chapter 9, Brand Relationships and Violent Extremist Organizations, co-authored by Erin G. Pleggenkuhle-Miles, Mackenzie Harms, and Gina Scott Ligon, UNO faculty members.
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequences. Such bad behaviours, by firms and customers, have consequences for perceptions of trust and fairness, for endorsements and referrals, for repeat purchasing and loyalty, and ultimately for a firm’s profitability and RoI. The management of customer relationships is core to the success and even survival of the firm. As The Dark Side of CRM explores, this is an area fraught with difficulties, duplicitous practice and undesirable behaviours. These need acknowledging, mitigating and controlling.
This book is the first of its kind to define these dark sides, exploring also how firms and policy-makers might address such behaviours and manage them successfully. With contributions from many of the leading exponents globally of CRM and understanding customers, The Dark Side of CRM is essential reading for students, researchers and practitioners interested in managing customers, relationship marketing and CRM, as well as social media and marketing strategy.
Susan O'Neill, Laura Dunbar, and Shelly C. Cooper
Editor: Susan O'Neill
Chapter, Balancing Convenience and Ethics in Higher Education: Refining and Reconfiguring the Music Classroom Technology Culture, co-authored by Shelly Cooper, UNO faculty member
This is an essential book for anyone wishing to explore how music is mobilized and utilized through digital media, creative collaborations, and increasingly blurred boundaries in music education, research, and practice.
Francisco Ortuño, Ignacio Rojas, Kathryn Dempsey Cooper, Sachin Pawaskar, and Hesham Ali
Editors: Francisco Ortuño, Ignacio Rojas
Chapter, Identification of Biologically Significant Elements Using Correlation Networks in High Performance Computing Environments, co-authored by Kathryn Dempsey Cooper, Sachin Pawaskar, and Hesham Ali, UNO faculty members.
The two volume set LNCS 9043 and 9044 constitutes the refereed proceedings of the Third International Conference on Bioinformatics and Biomedical Engineering, IWBBIO 2015, held in Granada, Spain in April 2015. The 134 papers presented were carefully reviewed and selected from 268 submissions. The scope of the conference spans the following areas: bioinformatics for healthcare and diseases, biomedical engineering, biomedical image analysis, biomedical signal analysis, computational genomics, computational proteomics, computational systems for modelling biological processes, eHealth, next generation sequencing and sequence analysis, quantitative and systems pharmacology, Hidden Markov Model (HMM) for biological sequence modeling, advances in computational intelligence for bioinformatics and biomedicine, tools for next generation sequencing data analysis, dynamics networks in system medicine, interdisciplinary puzzles of measurements in biological systems, biological networks, high performance computing in bioinformatics, computational biology and computational chemistry, advances in drug discovery and ambient intelligence for bio emotional computing.
Kate Theimer, Amy Schindler, and Jennie Davy
Editor: Kate Theimer
Chapter 5, Student Curators in the Archives: Class-Curated Exhibits in Academic Special Collections, co-authored by Amy Schindler, UNO faculty member.
Educational Programs: Innovative Practices for Archives and Special Collections explores how archivists and special collections librarians in organizations of different sizes and types have approached the challenges in creating effective educational programs to prepare the next generation of researchers and advocates for archives.
Paul C. Adams, Jim Craine, Jason Dittmer, Christina E. Dando, and Ron Davidson
Editors: Paul C. Adams, Jim Craine, California State University, Northridge, USA and Jason Dittmer
Chapter 14: Advertising Place, co-authored by Christina E. Dando, UNO faculty member.
This Companion provides an authoritative source for scholars and students of the nascent field of media geography. While it has deep roots in the wider discipline, the consolidation of media geography has started only in the past decade, with the creation of media geography's first dedicated journal, Aether, as well as the publication of the sub-discipline's first textbook. However, at present there is no other work which provides a comprehensive overview and grounding. By indicating the sub-discipline's evolution and hinting at its future, this volume not only serves to encapsulate what geographers have learned about media but also will help to set the agenda for expanding this type of interdisciplinary exploration. The contributors-leading scholars in this field, including Stuart Aitken, Deborah Dixon, Derek McCormack, Barney Warf, and Matthew Zook-not only review the existing literature within the remit of their chapters, but also articulate arguments about where the future might take media geography scholarship. The volume is not simply a collection of individual offerings, but has afforded an opportunity to exchange ideas about media geography, with contributors making connections between chapters and developing common themes.
Scott William Bowman and Nikitah O. Imani
Chapter, The Incarcerative Mentality of Eurocentrism: Prisoner Identification and Jailing the Imperfect Body, authored by Nikita Imani, UNO faculty member.
Low-income African Americans, Latin Americans, and American Indians bear the statistical brunt of policing, death penalty verdicts, and sentencing disparities in the United States. Why does this long-standing inequity exist in a country where schoolchildren are taught to expect "justice for all"? The original essays in this two-volume set not only examine the deep-rooted issues and lay out theories as to why racism remains a problem in our prison system, but they also provide potential solutions to the problem. The work gives a broad, multicultural overview of the history of overrepresentation of ethnic minorities in our prison system, examining white/black disparities as well as racism and issues of ethnic-based discrimination concerning other ethnic minorities. This up-to-date resource is ideally suited for undergraduate students who are enrolled in criminal justice or racial/ethnic studies classes and general readers interested in the U.S. criminal justice system.
Books and monographs written or edited in whole or in part by University of Nebraska Omaha faculty are collected here.
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