Document Type

Conference Proceeding

Publication Date



Deception in computer-mediated communication is a widespread phenomenon. Cyber criminals are exploiting technological mediums to communicate with potential targets as these channels reduce both the deception cues and the risk of detection itself. A prevalent deception-based attack in computer-mediated communication is phishing. Prior phishing research has addressed the “bait” and “hook” components of phishing attacks, the human-computer interaction that takes place as users judge the veracity of phishing emails and websites, and the development of technologies that can aid users in identifying and rejecting these attacks. Despite the extant research on this topic, phishing attacks continue to be successful as tactics evolve rendering existing research less relevant, and users disregard the recommendations of automated phishing tools. This paper summarizes the core of phishing research, provides an update on trending attack methods, and proposes future research addressing computer credibility in a phishing context.


Published in the Proceedings of the Americas Conference on Information Systems.