This paper describes the notion of mutual knowledge and its potential impact on virtual team performance. Based on a review of the literature, including proponents and opponents for the concept of mutual knowledge in group interaction, we suggest that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and ultimately virtual team performance. We conclude the paper by discussing the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in this domain.
Davis, Alanah and Khazanchi, Deepak, "Mutual Knowledge and its Impact on Virtual Team Performance" (2006). Information Systems and Quantitative Analysis Faculty Proceedings & Presentations. 3.