An Empirical Analysis of Electronic Data Interchange (EDI) Implementation Benefits in Kentucky Small- and Medium-Sized Enterprises: Some Implications for New IT Implementation

Authors

Deepak Khazanchi, University of Nebraska at OmahaFollow

Document Type

Article

Publication Date

2002

Publication Title

Journal of Small Business Strategy

Volume

13

Issue

1

First Page

1

Last Page

18

Abstract

This paper reports that the benefits accrued from implementing and integrating Electronic Data Interchange (EDI) within small and medium-sized enterprises (SMEs) can be conceptualized into two factors. First, firms derive operational/tactical benefits by predominantly focusing on increasing internal utility of this technology. Second, firms derive strategic benefits from EDI in the form of better external relationships and alliances with trading partners and an enhanced ability to compete in their market. Among other significant findings, there are clear indications from the correlation statistics reported here that experience with EDI, industrial category of a firm and the level of ED! integral ton have a significant influence on the ability of a firm to obtain long-term (strategic) benefits from such IT projects. These results also have significant implications for SME managers/stakeholders considering new interorganizational IT initiatives.

Recommended Citation

Khazanchi, Deepak, "An Empirical Analysis of Electronic Data Interchange (EDI) Implementation Benefits in Kentucky Small- and Medium-Sized Enterprises: Some Implications for New IT Implementation" (2002). Information Systems and Quantitative Analysis Faculty Publications. 10.
https://digitalcommons.unomaha.edu/isqafacpub/10