Research question: We explore how pre-meeting small talk impacts meeting effectiveness through the” ripple effect”, allowing before meeting communication/behaviors to ripple into and impact the scheduled meeting.
Methodology: Data was obtained using an online survey of working adults (N = 252). A new survey measure of meeting talk was developed.
Practical implications: Managers should encourage their employees to arrive in time so that they can engage in pre-meeting talk. Small talk before a scheduled meeting can have beneficial effects for the effectiveness of the meeting.
Allen, Joseph A. and Lehmann-Willenbrock, Nale, "What happens before a meeting? – Small Talk steigert die Meetingeffektivität" (2013). Psychology Faculty Publications. 94.