In Study 1, I manipulated students' access to frequent written performance feedback from agency supervisors. Thirty-eight service-learning students enrolled in a Midwest university were randomly assigned to a performance feedback (experimental) condition and a no performance feedback (control) condition. Student learning from community service (SLCS) was measured both before and after the semester-long intervention. Students in the experimental group did not show significant improvements in SLCS over those in the control condition. However, an individual differences variable, feedback disposition predicted SLCS.
In study 2, I looked at the impact of organizational feedback quality, client feedback quality, student feedback seeking, and 2 sets of individual-differences variables (goal orientation, and feedback disposition) on SLCS. One hundred seventy-seven students, enrolled in ten service learning classes completed surveys assessing these variables. Client feedback quality and feedback disposition predicted SLCS significantly.
Subramony, Mahesh, "Two Studies of the Impact of Performance Feedback on Community Service Learning Among College Students" (1999). Dissertation and Thesis. 43.
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