Document Type


Publication Date

Fall 1-1-1996

Publication Title

Michigan Journal of Community Service Learning

First Page



A comprehensive case study model of assessment developed at Portland State University responds to the need to measure the impact of service learning on four constituencies (student, faculty, community, an institution). The case studies blend quantitative and qualitative measures in order to determine the most effective and practical tools to measure service-learning impact and to provide feedback for continuous improvement of practice. Insights from the design process and preliminary results have potential value for institution's with similar agendas for service learning and community partnerships.