Most word and information processing systems arc designed for either large institutions or individual users. Institutions, of course, have benefitted greatly from emerging technologies. These users cover the spectrum of our economic, political, social, and cultural life: large corporations, banks, insurance companies, government agencies, schools, universities, armed services, hospitals, the media. Individual users have been more recent beneficiaries of technological advances, and the computer has begun to make inroads into the way people interact with one another, manage their affairs, and entertain themselves.
Fleming, David, "Designing Computer-based Writing Tools for Community Action" (1992). Special Topics, General. 28.