Presentation Title

Infusion of High Performance Teams in Information Technology Project Environments

Advisor Information

Stacie Petter

Location

UNO Criss Library, Room 232

Presentation Type

Oral Presentation

Start Date

7-3-2014 9:15 AM

End Date

7-3-2014 9:30 AM

Abstract

Failures in information technology (IT) projects continue to prevail in disconsolate rates despite concerted efforts to improve IT project management standards and practices. A popular benchmark, The Standish Group Chaos Manifesto, reports annually challenged and failed projects hovering around 60 percent. Of the many success factors discovered, research unfolds that project team performance is a key determinant of project success. In the management literature, high performance teams (HPTs)—those highly reliable self-empowered teams with the right skill sets who employ the right set of principles and attitudes—are specifically formed to drive business success. For many years now, organizations have been leveraging the benefits of HPTs in their operations such as manufacturing, retail sales, healthcare, and research and development. However, research on HPTs is sparse in the information systems (IS) field. This, therefore, opens auspicious opportunities to leverage the benefits of employing HPTs in IS, particularly within IT project environments. Our research forms part of a compendious theme for addressing high IT project failures. Using the work systems theoretical lens and related studies, we identify key success themes and dimensions necessary to form high performance IT project teams, and reveal evidences which predispose the employment of high performance IT project teams to project success. Our study contributes a foundational concept within the interdisciplinary fields of IS and project management towards the development of a potentially new sub-discipline -- high-performance IT project management.

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Mar 7th, 9:15 AM Mar 7th, 9:30 AM

Infusion of High Performance Teams in Information Technology Project Environments

UNO Criss Library, Room 232

Failures in information technology (IT) projects continue to prevail in disconsolate rates despite concerted efforts to improve IT project management standards and practices. A popular benchmark, The Standish Group Chaos Manifesto, reports annually challenged and failed projects hovering around 60 percent. Of the many success factors discovered, research unfolds that project team performance is a key determinant of project success. In the management literature, high performance teams (HPTs)—those highly reliable self-empowered teams with the right skill sets who employ the right set of principles and attitudes—are specifically formed to drive business success. For many years now, organizations have been leveraging the benefits of HPTs in their operations such as manufacturing, retail sales, healthcare, and research and development. However, research on HPTs is sparse in the information systems (IS) field. This, therefore, opens auspicious opportunities to leverage the benefits of employing HPTs in IS, particularly within IT project environments. Our research forms part of a compendious theme for addressing high IT project failures. Using the work systems theoretical lens and related studies, we identify key success themes and dimensions necessary to form high performance IT project teams, and reveal evidences which predispose the employment of high performance IT project teams to project success. Our study contributes a foundational concept within the interdisciplinary fields of IS and project management towards the development of a potentially new sub-discipline -- high-performance IT project management.