Date of Award
Master of Science (MS)
Information Systems and Quantitative Analysis
Dr. Pamela Specht
This study focuses on the merger process of Information Technology (IT) departments within local government. The research that exists indicates that local government mergers, in general, have a high rate of failure. In addition, the political, managerial, cultural, and behavioral aspects that impact these mergers are ignored. The importance of computers to the departments/agencies housed within local government has made the IT departments a critical part of the local government structure. This study looks at the problems faced by the merging IT departments within local government in order to gain a better understanding of this process and to increase the success rate of these types of mergers. A case study of a merger between a county IT department and a city IT department within a mid-western local government structure was performed. In addition, a nationwide survey was distributed to IT Directors of local government units. A model was tested using five variables that may have an impact on a successful local government IT merger. The tests revealed a revised model: variables “commitment of appointed/elected officials” and “employee support from appointed/elected officials” are related to “quality of the decision-making process”; and “quality of the decisionmaking process” is related to “perceived merger success.”
Patton, Angela, "A Study of the Factors Related to the Successful Merger of Information Technology Departments Within Local Government" (2003). Student Work. 1125.
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