Date of Award


Document Type


Degree Name

Master of Science (MS)


Information Systems and Quantitative Analysis

First Advisor

Dr. Ilze Zigurs


Global software development has proliferated in recent years because of rapid globalization, development of telecommunication and information technologies, and maturing of the software development processes. This thesis synthesizes available research on the global software development paradigm into an integrated model. The theoretical study analyzes different aspects of dispersion, their effect on traditional group processes of communication, coordination and control, and the recommendations in the literature for addressing some of these issues. The model developed in the theoretical study was then used to perform a detailed case study of a CMM Level 5 software company that specializes in global software development. A comparison of findings from the literature survey with these insights from a practitioner organization was used to draw inferences about how closely the theoretical model follows the real issues faced by industry, the practices and methodologies actually being used, and some areas of concern that available research does not address adequately. This case study revealed overlaps as well as differences between academic research and practice. Recommendations are made to managers of global software projects and areas of future research are identified.


A Thesis Presented to the Department of Information Systems and Quantitative Analysis and the Faculty of the Graduate College University of Nebraska In Partial Fulfillment of the Requirements for the Degree Master of Science in Management Information Systems University of Nebraska at Omaha