Date of Award
Master of Arts (MA)
Lisa L. Scherer
This study was designed to examine the acceptance of change by employees of different ages, in different contexts. This study challenged the stereotypes held against older individuals by proposing that factors other than age contribute to the acceptance of changes. It examined two context-specific variables, self-efficacy and expertise which contribute to acceptance of technological changes. The findings indicated that older individuals with computer experience had higher self-efficacy. On the other hand, younger individuals had higher self-efficacy, regardless of computer experience. Also, individuals who felt younger than they actually were had higher self-efficacy when they had experience with computers, compared to those who felt older than they were.
Fernandez, Cheryl, "Acceptance of technological change: Do age, expertise and self-efficacy matter?" (2006). Student Work. 190.