Author ORCID Identifier
Document Type
Article
Publication Date
12-2-2021
Publication Title
Sustainability
Volume
13
Issue
23
DOI
https://doi.org/10.3390/su132313357
Abstract
Drawing on motivating language theory (MLT), this paper aims to demonstrate the effects of strategic leader speech in the context of internal corporate social responsibility (CSR) communication. Specifically, the study (1) examines how leader motivating language strategies used in CSR communication influence employees’ CSR engagement and employee–organization relationships (EORs) and (2) identifies the mediator explaining the underlying psychological mechanism of the effects. Structural equation modeling was performed on a sample of 406 participants who are full-time and part-time employees in the U.S. The results showed that leader motivating language was positively associated with employees’ CSR engagement and EOR quality. Such relationships were significantly mediated by person–organization (PO) fit. This study advances CSR research and practice by explicating the impact of leaders’ oral communication in constructing employees’ CSR experiences and relationships with the employer.
Recommended Citation
Zhang, Yafei; Dong, Chuqing; Weare, Andrea MM; and Ao, Song Harris, "Contextualizing Motivating Language to Corporate Social Responsibility (CSR): How Leader Motivating Language Affects Employees’ CSR Engagement and Employee–Organization Relationships" (2021). Communication Faculty Publications. 101.
https://digitalcommons.unomaha.edu/commfacpub/101
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Comments
This is an open access article published under the Creative Commons Attribution license.