Shaping the Campus Conversation on Student Learning and Experience: Activating the Results of Assessment in Action
AT ANY INSTITUTION a positive culture is a critical element in overall organizational effectiveness. In my four years at the University of Nebraska at Omaha (UNO) Libraries I have seen the transition of a dean, an associate dean, two directors, and multiple faculty and staff. Notwithstanding this turnover, the library staff members have successfully come together to create a new student- centered, inclusive, and engaged library culture. Many factors went into this change, and the leadership turnover actually served to strengthen our library organizational model into one that is more open and communicative. However, the culture changes in my unit, Research and Instruction Services (RIS), launched with my Assessment in Action (AiA) project.
Bishop, K. (2018) Don’t Wait for Them to Come to You: Partnering with Student Support Services. In K. Brown, D. Gilchrist, S. Goek, L. J. Hinchliffe, K. J. Malenfant, C. Ollis, and A. Payne, eds., Shaping the Campus Conversation on Student Learning and Experience: Activating the Results of Assessment in Action. Chicago: ACRL.