Document Type

Article

Publication Date

2-2013

Publication Title

PERSONALquarterly

Volume

65

Issue

1

First Page

22

Last Page

27

Abstract

Research question: We explore how pre-meeting small talk impacts meeting effectiveness through the” ripple effect”, allowing before meeting communication/behaviors to ripple into and impact the scheduled meeting.

Methodology: Data was obtained using an online survey of working adults (N = 252). A new survey measure of meeting talk was developed.

Practical implications: Managers should encourage their employees to arrive in time so that they can engage in pre-meeting talk. Small talk before a scheduled meeting can have beneficial effects for the effectiveness of the meeting.

Comments

Article language: German

Included in

Psychology Commons

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