Document Type


Publication Date

Spring 1996

Publication Title

NSEE Quarterly


Somewhere between a thorn in the side and a bloom on the rose of service-learning is evaluation. Whatever one's personal attitude toward evaluation, pressures to demonstrate effectiveness are increasing for practitioners and proponents of service-learning at the postsecondary level. This article describes the factors driving interest in assessing program outcomes and reviews some of the challenges facing evaluators of service-learning programs. Although this discussion focuses on the higher education environment, many of the principles examined are also applicable to high school and middle school programs.