Somewhere between a thorn in the side and a bloom on the rose of service-learning is evaluation. Whatever one's personal attitude toward evaluation, pressures to demonstrate effectiveness are increasing for practitioners and proponents of service-learning at the postsecondary level. This article describes the factors driving interest in assessing program outcomes and reviews some of the challenges facing evaluators of service-learning programs. Although this discussion focuses on the higher education environment, many of the principles examined are also applicable to high school and middle school programs.
Gray, Maryann Jacobi, "Reflections on Evaluation of Service-Learning Programs" (1996). Evaluation/Reflection. 10.