Blinded by function? Investigating implicit trust behavior towards home automation devices
Advisor Information
Dr. Christine Toh
Location
UNO Criss Library, Room 232
Presentation Type
Oral Presentation
Start Date
2-3-2018 2:15 PM
End Date
2-3-2018 2:30 PM
Abstract
Trust has been shown to play arole in information technologyadoption and usage. One example of technology that has been becoming more popular is the home automation field due to its ambitions of improving the daily lives of its residents byproviding them with comfort, healthcare, energy efficiency, and security benefits. These devices require close interaction with its users to achieve these goals, yet there is relatively littleresearch that clearly links user trust with home automationdevices. Therefore, the purpose of this study is to empirically explore the influence of design considerations on the perceived trustworthiness of a home automation device. Specifically, this study will utilize a web-based smart lock simulation and one-liner scenarios to investigate user’s trust behavior towards that smart lock. Trust behavior was measured using user data that was automatically captured as users interacted with the smart lock simulation. Preliminary analysis was conducted on the log data using the automation location (office / home) and the gender of the agent’s voice (female / male) as design variables. The findings shed light on users actual and perceived trust behavior towards a home automation device.
Blinded by function? Investigating implicit trust behavior towards home automation devices
UNO Criss Library, Room 232
Trust has been shown to play arole in information technologyadoption and usage. One example of technology that has been becoming more popular is the home automation field due to its ambitions of improving the daily lives of its residents byproviding them with comfort, healthcare, energy efficiency, and security benefits. These devices require close interaction with its users to achieve these goals, yet there is relatively littleresearch that clearly links user trust with home automationdevices. Therefore, the purpose of this study is to empirically explore the influence of design considerations on the perceived trustworthiness of a home automation device. Specifically, this study will utilize a web-based smart lock simulation and one-liner scenarios to investigate user’s trust behavior towards that smart lock. Trust behavior was measured using user data that was automatically captured as users interacted with the smart lock simulation. Preliminary analysis was conducted on the log data using the automation location (office / home) and the gender of the agent’s voice (female / male) as design variables. The findings shed light on users actual and perceived trust behavior towards a home automation device.