Advisor Information
Ryan Schuetzler
Location
Dr. C.C. and Mabel L. Criss Library
Presentation Type
Poster
Start Date
2-3-2018 10:45 AM
End Date
2-3-2018 12:00 PM
Abstract
Conversational agents (CAs) are an integral component of many personal and business interactions. Many recent advancements in CA technology have attempted to make these interactions more natural and human-like. The influence of these elements of CA design on human behavior is currently unclear. It is possible that a more humanlike CA could change people’s behavior in ways that make deception detection more difficult. This research investigates one CA design factor: conversational relevance. We show that relevant responses make people slow down when responding to questions, and causes a different response when lying than when telling the truth.
The Effect of Relevant Responses from Conversational Agents on Behavior during Deception
Dr. C.C. and Mabel L. Criss Library
Conversational agents (CAs) are an integral component of many personal and business interactions. Many recent advancements in CA technology have attempted to make these interactions more natural and human-like. The influence of these elements of CA design on human behavior is currently unclear. It is possible that a more humanlike CA could change people’s behavior in ways that make deception detection more difficult. This research investigates one CA design factor: conversational relevance. We show that relevant responses make people slow down when responding to questions, and causes a different response when lying than when telling the truth.