Can Conflict be Good? Examining the role of trust, task interdependence, and communication in the effectiveness of teams experiencing conflict

Presenter Information

Kayla LaceyFollow

Presenter Type

UNO Graduate Student (Doctoral)

Major/Field of Study

Psychology

Other

Industrial-Organizational Psychology

Author ORCID Identifier

0000-0002-4161-4792

Advisor Information

William Kramer, PhD

Location

CEC RM #201/205/209

Presentation Type

Poster

Poster Size

13" x 19"

Start Date

22-3-2024 9:00 AM

End Date

22-3-2024 10:15 AM

Abstract

Psychologists have begun to shift their focus from individual behaviors and outcomes to those of groups and teams. The study of teams has focused on studying what makes an effective team from the standpoint of emergent states and processes, but more work is needed in the realm of unavoidable conflict amongst teams. The research on conflict is ambiguous around which teams can benefit from it, why they benefit, and how they are able to benefit over time. In this study I examined the potential mediating effect of trust as well as the potential moderating effects of communication and interdependence on team conflict and effectiveness in student project teams. 55 students participating and group projects from three distinct psychology courses participated in a two-part survey. This study revealed that there are potentially different effects of conflict depending on the stage of the team when the conflict is occurring.

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Mar 22nd, 9:00 AM Mar 22nd, 10:15 AM

Can Conflict be Good? Examining the role of trust, task interdependence, and communication in the effectiveness of teams experiencing conflict

CEC RM #201/205/209

Psychologists have begun to shift their focus from individual behaviors and outcomes to those of groups and teams. The study of teams has focused on studying what makes an effective team from the standpoint of emergent states and processes, but more work is needed in the realm of unavoidable conflict amongst teams. The research on conflict is ambiguous around which teams can benefit from it, why they benefit, and how they are able to benefit over time. In this study I examined the potential mediating effect of trust as well as the potential moderating effects of communication and interdependence on team conflict and effectiveness in student project teams. 55 students participating and group projects from three distinct psychology courses participated in a two-part survey. This study revealed that there are potentially different effects of conflict depending on the stage of the team when the conflict is occurring.