Date of Award

4-1-2006

Document Type

Thesis

Degree Name

Master of Science (MS)

Department

Information Systems and Quantitative Analysis

First Advisor

Dr. Gert-Jan de Vreede

Abstract

This research observes a global implementation of Enterprise Resource Planning (ERP)/Human Resources Management System (HRMS) software at an International company in Omaha, Nebraska. The software was implemented in sixteen countries. Variables such as cultural differences, communicationdistance, management support, trust, and fear of change were evaluated in the literature review. These variables have an impact on implementation success during global HRMS implementation. Further analyses on specific success factors faced with global implementations were evaluated using semi-structured interviews. The author prepared a questionnaire to further explore the data. Respondents rated questions related to management support the highest overall. An interesting find was that the semi-structured interview results indicated that the software chosen was not a perfect fit for the global community. The mean for Global HRMS Success was higher for respondents located in the United States than those located in other locations.

Comments

A Thesis Presented to the Department of Information Systems and Quantitative Analysis and the Faculty of the Graduate College University of Nebraska In Partial Fulfillment of the Requirements for the Degree Master of Science University of Nebraska at Omaha. Copyright 2006, Deanna House.

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