Date of Award
8-1-1980
Document Type
Thesis
Degree Name
Master of Arts (MA)
Department
Social Work
First Advisor
Dr. Ron Ozaki
Second Advisor
Dr. Ezra Kohn
Third Advisor
Dr. John Berman
Fourth Advisor
Dr. Sunny Andrews
Abstract
The purpose of this research is to include the feedback of clients in the process of evaluating the accountability of the counseling program at Family Service Agency of Lincoln, Nebraska. It is the assertion of this researcher that the very act of seeking clients’ perception of services constitutes part of being accountable for services. Such client data, combined with assessments of cost effectiveness and outcomes, comprise the fundamental elements of the accountability process. This research distinguishes among these elements, and is primarily interested in clients' perception of change and satisfaction with service.
Recommended Citation
Sherman, Rita, "Client Feedback: An Input for the Accountability Process of Family Service Agency Lincoln, Nebraska, 1979" (1980). Student Work. 2097.
https://digitalcommons.unomaha.edu/studentwork/2097
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Comments
A Thesis Presented to the Department of Social Work and the Faculty of the Graduate School University of Nebraska In Partial Fulfillment of the Requirements for the Degree Master of Social Work University of Nebraska at Omaha. Copyright Rita Sherman August, 1980.