Date of Award


Document Type


Degree Name

Master of Arts (MA)


Educational Leadership

First Advisor

Dr. Donald Grandgenett

Second Advisor

Dr. Saddler

Third Advisor

Dr. Ward


The purpose of this study was to survey attitudes by secondary teachers, secondary student teachers, secondary school principals and secondary students regarding listening as a communication skill and its importance. A questionnaire was used to survey the attitudes of those four populations (totaling 337 individuals) in the East Baton Rouge Parish School System of Baton Rouge, Louisiana. Students and principals estimated they spent most of their communication time on listening, yet they had no major training in developing that skill. The majority of the four survey populations had not received training in developing listening skills nor teaching of those paramount skills. All four populations tended to agree about the neglected role of listening as a communication skill, yet nearly 20 years after the Markgraf survey, the problem of providing enough training in listening skills for educators continues to be neglected with little actual change.


A Thesis Presented to the Department of Secondary/Post Secondary Education and the Faculty of the Graduate College University of Nebraska In Partial Fulfillment of the Requirements for the Degree Master of Arts University of Nebraska at Omaha. Copyright Verena M. Shoop November, 1979