Month/Year of Graduation

5-2026

Degree Name

Bachelor of Arts (B.A.)

Department

Latino/Latin American Studies

First Advisor

Dr. Laura Walls

Abstract

Language and cultural understanding can play a critical role in delivering effective and life-changing care. Certain barriers, such as limited English proficiency, can impact the patient's overall experience.  This study was designed to gain healthcare professionals’ perceptions of the impact language and culture can have on patients' experience. Each participant was asked to complete a Likert survey in which they were asked to rate the level to which they disagree or agree with various statements. Findings suggest that healthcare professional perceive the Spanish language as influencing clinical outcomes, patient understanding, and overall health. The findings also highlight potential improvements to further provide support for the Hispanic community and create a more inclusive healthcare environment.

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