Presenter Type
UNO Graduate Student (Doctoral)
Major/Field of Study
Psychology
Other
Industrial/Organizational Psychology
Advisor Information
William Kramer
Location
MBSC Ballroom Poster # 1401 - G (Doctoral)
Presentation Type
Poster
Start Date
24-3-2023 2:30 PM
End Date
24-3-2023 3:45 PM
Abstract
Burnout occurs when the workplace has chronic emotional and interpersonal stressors that trigger emotional exhaustion, cynicism, and feelings of incompetence. There is a gap in burnout literature on how experiences, systemic expectations, and coping behaviors differ between females and males. Previous research suggests that comparable behaviors in male and female employees elicit different reactions from their peers. As a result, attributes such as assertiveness, generally perceived as powerful for males, are seen as abrasive for females. This mindset creates an environment where females act in a way that society expects them to remain credible. Surface acting involves the regulation of one’s felt emotions which can be connected to how people believe they are expected to behave and is positively correlated to stress and burnout. This exploratory study examined the relationship among surface acting, burnout, and gender from 163 survey responses from working adults on Amazon Mechanical Turk. The hypothesis is that the relationship between surface acting and burnout will be moderated by gender, such that the positive relationship between surface acting and burnout will be stronger for females than males. The results did indicate that gender does serve as a moderator in the relationship between surface acting and burnout. Moreover, the findings also indicate that the positive relationship between surface acting and burnout is stronger for females. Practical implications of these findings are discussed for the interpretation of gender impact on surface acting and burnout. Future research must analyze how meeting type, job industry, and domestic responsibilities influence the relationship between surface acting and burnout, dependent on gender.
Scheduling
2:30 -3:45 p.m.
Does Gender Moderate the Relationship Between Surface Acting and Burnout?
MBSC Ballroom Poster # 1401 - G (Doctoral)
Burnout occurs when the workplace has chronic emotional and interpersonal stressors that trigger emotional exhaustion, cynicism, and feelings of incompetence. There is a gap in burnout literature on how experiences, systemic expectations, and coping behaviors differ between females and males. Previous research suggests that comparable behaviors in male and female employees elicit different reactions from their peers. As a result, attributes such as assertiveness, generally perceived as powerful for males, are seen as abrasive for females. This mindset creates an environment where females act in a way that society expects them to remain credible. Surface acting involves the regulation of one’s felt emotions which can be connected to how people believe they are expected to behave and is positively correlated to stress and burnout. This exploratory study examined the relationship among surface acting, burnout, and gender from 163 survey responses from working adults on Amazon Mechanical Turk. The hypothesis is that the relationship between surface acting and burnout will be moderated by gender, such that the positive relationship between surface acting and burnout will be stronger for females than males. The results did indicate that gender does serve as a moderator in the relationship between surface acting and burnout. Moreover, the findings also indicate that the positive relationship between surface acting and burnout is stronger for females. Practical implications of these findings are discussed for the interpretation of gender impact on surface acting and burnout. Future research must analyze how meeting type, job industry, and domestic responsibilities influence the relationship between surface acting and burnout, dependent on gender.